❓Frequently Asked Questions (FAQ)

Getting Started

Can I bookmark the forum for easy access?
Yes! After logging in, click the HOME tab. Then click the star icon (top-right of your browser) to create a bookmark.


Using the Forum

How do I start a discussion?
Visit the forum and click New Topic, enter your subject and message, and click Submit.

How do I reply to a post?
Open the discussion and scroll to the reply box below. Type your response and hit Submit.

How do I search for topics?
Use the search bar at the top of the forum page to find discussions by keyword.

How do I subscribe or unsubscribe to a topic?
Click Subscribe or Unsubscribe at the top or bottom of a discussion page.

Will I still receive email updates like I did with the Listserv?
Yes! Please see the Email Notifications & Digests section below.

You can:

  • Get immediate updates

  • Choose daily or weekly digests

  • Subscribe only to topics you follow

Can I edit or retract a message after posting?
After posting a topic or reply, you have 5 minutes to edit the post before it becomes locked, but email notifications are sent instantly and cannot be changed. Edited posts will be visible on the forum itself. Contact the moderator if you want a message removed.


Account Settings

How do I reset my password?
Click “Forgot Password” on the login page and follow the emailed instructions.

Can I update my profile or photo?
Yes. Log in and follow prompts in your profile to update your avatar and other details.

Can I delete my account?
Yes, to delete your account, contact support at inst@emdr.com.


Access & Permissions

Can I invite someone to join the forum?
No. Access is limited to approved members. For access requests, email: inst@emdr.com with contact info.


📩 Email Notifications & Digests

By default, email notifications are turned off. You can choose to receive updates about new forum posts in the way that works best for you—whether that’s subscribing to everything, just a few topics, or receiving a summary digest.


🔔 How to Subscribe to Email Notifications

Subscribe to All Forum Topics:

  1. Log in to the forum.

  2. Go to the main forum homepage.

  3. Click the "Subscribe" button at the top of the page.

  4. You’ll now receive an email each time a new topic or reply is posted.

Subscribe to a Single Topic:

  1. Open the topic you want to follow.

  2. Click the "Subscribe" button at the top or bottom of that topic.

  3. You’ll receive an email when someone replies to that specific thread.


🔕 How to Unsubscribe from Email Notification

Unsubscribe from All Forum Topics:

  1. Return to the main forum page.

  2. Click the "Unsubscribe" button at the top.

Unsubscribe from a Specific Topic:

  1. Go to the topic.

  2. Click the "Unsubscribe" button at the top or bottom of the page.


📨 Digest Email Options

Instead of receiving an email every time someone posts, you can choose to receive a digest email—a summary sent at a frequency you choose.

You can select:

  • Full Digest – Shows the full content of each topic and reply.

  • Condensed Digest – Gives you summaries and links to read more.

How to Set Up a Digest:

  1. Log in to the forum.

  2. Go to your Profile or Account Settings.

  3. Look for Email Preferences or Digest Settings.

  4. Choose your Digest Type (Full or Condensed).

  5. Choose how often you want to receive it (Daily, Weekly, Monthly).

  6. Save your changes.


📬 Replying by Email

If you’re subscribed to a topic or forum and receive an email notification, you can reply to that email directly. Your response will be posted in the forum as a reply to the discussion—no need to log in.

⚠️ Note: Once an email reply is sent, it cannot be changed.